Refunds and cancellation

For Miracle's own plans (Creator Pro, Brand Pro and Agency). Money between brands and creators never passes through Miracle, so this policy doesn't cover deals.

Cancelling

You can stop your plan renewing at any time in the app: Settings › Plan & billing › Stop renewing. Your plan stays on until the end of the period you've paid for, then your account moves to the free plan. Nothing you made is deleted.

Refunds

• First payment, 7 days: if a plan isn't for you, write to us within 7 days of your first payment for it and we refund it in full.
• Renewals: a renewal isn't refunded once it's charged; stop renewal before the date to avoid the next charge. We remind you before a yearly plan or a trial ends.
• Charged by mistake: a double charge, or a charge after you stopped renewal, is always refunded in full.

Refunds go back to the way you paid, through Razorpay, usually within 5 to 7 working days of our approval.

How to ask

Email support@miracleapp.live from the address on your account with your invoice number (it's in your receipt email and in Plan & billing), or raise a ticket in the app under Help. We reply within 2 working days.

Who we are

Zyposoft Technologies Private Limited, #7, Nisarga Layout, Chikkalsandra, Bangalore 560061, India. Payments are processed by Razorpay; we never see or store your card or bank details.

Last updated 24 October 2026.